Training
Training Benefits
The Spirit Games is a training program that is easily implemented for less than $1.00 a day, your team members will be rewarded for learning and maintaining SONIC standards and station training.
Drive-ins that participate see the following benefits:
Better trained team members
Increased Friendliness and Mystery Shop Scores
Higher Team Retention / Engagement
Increased overall profits
The Spirit Games is a competition. Are you the best of the best?
TOT Zone
The training program integration focuses on monthly promotions / LTO's and station specifics through TOT Zone modules. New hires will be trained and existing team members will be cross trained more efficiently.
Totzone
Modules
This program will help your drive-in Attract, Retain, and Engage Talent. Together we will work to infuse a culture filled with creativity and fun at your drive-in.
Minimum of 15 of LTO & 15 System Initiative Completions needed each month to Qualify
AUGUST- Friendliness (measured by complaints)
SEPTEMBER - Accuracy (measured by complaints)
OCTOBER - Speed (measured by on-time tickets)
NOVEMBER - Balanced Scorecard